Wireless Charging Pad

• 1 x Quad Lock® Wireless Charging Pad
• 1 x 1.5M USB-C to USB-A cable

We don't recommend this combo. Whilst you can charge a phone in an Original Case on the Charging Pad, it won't automatically locate your phone in the correct position on the charging pad so we can't guarantee that this will charge as efficiently as in our MAG Case

The Wireless Charging Pad features a re-usable nano suction adhesive base. This will act like a regular adhesive when being stuck down, except you can remove it and reinstall elsewhere as many times as you like.

When using products with nano-suction technology, we recommend checking the usage guidelines for the surface you intend to place the product on. Different surface types, including laminate, MDF, or timber veneers, can vary in durability and finish quality, which may affect how they react to nano-suction bases.

Ensuring your surface is suitable for this type of application can help prevent unintended damage. If you’re unsure, consult the care instructions or manufacturer’s recommendations for your furniture to confirm compatibility.

Over time the nano-suction adhesive on the base of these can pick up dust and fibres that can affect how firmly the unit holds in place.

The good news is this can be easily fixed by using sticky tape or a lint roller to pick up anything from the base, once you've gone over the whole surface, have another go at attaching this to your desk.

As a general reference, most phones charging wirelessly at around 8 to 10W can expect around 20 to 30% battery increase per hour in good conditions. If what you are seeing feels noticeably lower than this, it is worth considering a few things that commonly affect wireless charging speed: phone usage while charging, warm environments or direct sunlight, battery level above 70%, and the output of your power supply.

If you have accounted for all of these and the charge rate still seems significantly lower than expected, you can reach our support team for further assistance using the link below.

You don't have to! Our Wireless Charging Pad features a night mode, using a light sensor it will detect when it's being used in a dark room and turn off the LEDs automatically.

Some heat during wireless charging is expected. Wireless charging works by transferring energy through electromagnetic induction, and part of that energy is naturally converted into heat.

Things like using your phone while charging, warm environments or direct sunlight, and having a case on can all add to the heat generated during wireless charging. This is normal and safe, your phone will manage its own temperature automatically.

If you have accounted for all of these and the heat significant or is causing any error messages in your device, you can reach our support team for further assistance using the link below.