Universal Adaptors

No, the Universal Adaptor uses uses a 3M VHB 4952 (very high bond) adhesive which bonds to smooth, non textured, non-porous surfaces such as plastic and metal. Take a look at this page to check if your existing phone case is made of a suitable material.

The Universal Adaptor can be removed from your phone or case with the application of heat, such as a hair dryer on a low heat setting.

Please be mindful not to damage the device or case with excess heat.

Once heat has been applied, peal adaptor from the device starting at one edge and working outwards. The original Universal Adaptor (square design) can be removed by connecting it to a mount and using the mount to leverage the adaptor off your phone or case.

Unfortunately no, the magnets are built into the Universal Adaptor, so you can't swap out the ring like on our MAG Phone Cases.

We have successfully tested the Universal Adaptor with devices weighing up to 300g / 10.6oz. We highly recommend checking the Universal Adaptor Adhesive Guidelines to ensure the Universal Adaptor is being adhered to a suitable material.

We don't recommend using our Universal Adaptors with Fold or Flip devices. Due to issues with the weight distribution and positioning of the adaptor, we cannot offer a solution at this time. However, we hope we will have something to offer for these devices in the future.

We don't recommend replacing the adhesive on the Universal Adaptor. The 3M VHB tape we use is applied to the products using a special 3M primer to ensure the plastic bonds well to the tape. The primer is not readily available and without it the bond is not as strong. If you need to replace the adhesive, we recommend purchasing another Universal Adaptor. Please note, replacing the adhesive yourself will void the warranty of the product.

Unfortunately no, we can't guarantee that the Universal Adaptor will work with Quad Lock Wireless Charging or other 3rd party wireless chargers for two reasons: The thickness of the adaptor combined with a 3rd party case creates too much distance between the charger and the phone for wireless charging to work effectively. The location of where the Universal Adaptor is adhered is not controlled, meaning we cannot ensure it will align correctly with the Quad Lock Wireless Charger or other 3rd party wireless chargers.