Wireless CarPlay Adaptor

The CarPlay Adaptor requires both Bluetooth and WiFi to maintain a connection. The steps are as follows:

Correct, as the connection is maintained over Wi-Fi the phone can not use Wi-Fi for other functions, such as hotspotting other devices, or connecting to in-car Wi-Fi.

You sure can!
If AUTOCONNECT is turned on, the CarPlay Adaptor will automatically connect to the last connected iPhone, though you can cancel this by clicking the "Cancel" button on the infotainment screen, which will then show a list of previously connected devices.

To connect a new phone, you just need to connect via the bluetooth settings on the iPhone by selecting the device in the list titled "QUAD LOCK XXXX"

Once a phone has been connected once, it can take over the bluetooth connection from another device any time by simply clicking the QUAD LOCK product from the phone's bluetooth settings again.

Unfortunately not. CarPlay is a program for car infotainment systems designed by Apple for Apple devices only. We do not currently have a wireless connection solution for Android Auto, which is the Android equivalent of CarPlay.

The CarPlay Adaptor does have a USB A Output that can be used to charge devices. Though this only provides an output of 5W (5V/1A), which is the minimum output for charging phones.

The Wireless Charging Heads can be plugged into this USB Port, but due to the low power output it may prevent both the CarPlay Adaptor and Wireless Charging Head from functioning correctly.

The task of powering the Wireless Charging Head is better suited to a 10W or higher USB output, such as those found on newer car dashboards, or from a cigarette lighter adaptor like our Dual USB Car Charger.

This is a normal function of the Wireless CarPlay Adaptor. The device makes the initial connection or "handshake" between the iPhone and CarPlay Adaptor via Bluetooth and uses this connection to tether the devices automatically over WiFi where the connection will be maintained.

To remedy this issue we recommend following these steps to update the firmware of the Wireless CarPlay Adaptor:

To remedy this issue we recommend following these steps to update the firmware of the Wireless CarPlay Adaptor:

We recommend following these steps to help with a delayed/laggy experience:

How to Update the Firmware of the Wireless CarPlay Adaptor

To remedy most issues, we recommend following these steps to update the firmware of the Wireless CarPlay Adaptor:

1. Connect the CarPlay Adaptor to a USB power supply (not your car). Wait for the LED to turn RED.
2. On your iPhone, go to Settings > Display & Brightness and set Auto-Lock to "Never" (temporary for the update).
3. Connect your iPhone to the "QUADLOCK" Wi-Fi network (password: 12345678). The LED should turn GREEN.
4. Open your browser and go to 192.168.50.2.
5. Click "Check for Updates" and wait without pressing any buttons or moving the device until the update is complete.
6. After the update, wait for 5 minutes before turning the device off and on again.
7. Reconnect to Wi-Fi, go back to 192.168.50.2, and check that the software version reads: 2023.10.19. This may take a few more updates to reflect this version.

If this doesn't resolve your issue, please reach out to our Support team for further assistance here.