Returns
Change of mind returns can be arranged within 30 days from the purchase date. To arrange a return, please submit a request here with your original order number and reason for the return. We will email you with details on where to send the returned item/s. Quad Lock will not cover the cost of return shipping.
You are welcome to return a product for a refund within 30 days of purchasing as long as the item/s meet the conditions of our return policy.
Once we have received and inspected the returned goods, we will process your refund.
Exchanges
Depending on what you have ordered, we may not be able to exchange your item for an alternative product, however, in most situations it's easier and faster to simply return the item for a refund and purchase the correct product at your convenience.