How do I return / exchange my order?

Returns

To return a product or order, please get in touch with us and provide the following information:

  • Reason for return
  • Order number (or proof of purchase)
  • Photos of the product and packaging

You are welcome to return a product for a refund within 30 days or purchasing as long as the item/s meet the conditions of our return-policy. 

Once we have received and inspected the returned goods, we will process your refund. 

 



Exchanges

Depending on what you have ordered, we may not be able to exchange your item for an alternative product, however, in most situations it's easier and faster to simply return the item for a refund and purchase the correct product at your convenience.   

 

 

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