When will my shipping confirmation arrive?

Your shipping confirmation email will be sent out as soon as your order is packed and ready for dispatch!


When will I receive my shipping confirmation?

Orders are usually processed within one business day. Keep in mind, if you placed your order on a Friday it may not be processed until the following Monday. 


Items on Backorder/Pre-Order

If you have ordered a product which is on backorder or pre-order, your shipping confirmation will be sent once the product is in stock. Please check your order confirmation or the specific product page for more details.


I haven't received a shipping confirmation yet:

  1. The confirmation email may have gone to your spam. Please check your spam/junk folder for an email from Quad Lock. 
  2. Although unlikely, it's possible your email address was entered incorrectly. If this may have happened, please get in touch with us and we would be happy to sort this out for you.



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