What is a vibration dampener and do I need one on my motorcycle?
The Quad Lock Vibration Dampener has been created in response to the increased sensitivity of new smartphone camera's image stabilisation modules and the impact that some motorcycle engines have on these modules. Quad Lock recommends the use of our Vibration Dampener for additional confidence and ensures you can confidently mount your smartphone to any motorcycle.
More information can be found in our blog post: https://www.quadlockcase.com/blogs/news/introducing-the-vibration-dampener
Is the Vibration Dampener compatible with my current motorcycle mount setup?
The vibration dampener is compatible with all Quad Lock Motorcycle Mounts, Motorcycle USB Charger & Motor Wireless Charger.
For best performance, the dampener should be installed as close to the phone as possible, with the exception being the USB charger. The image below which shows the order in which to install the different Quad Lock items you have.
Please note if mounting a Motorcycle Wireless Charger to the Motorcycle USB Charger, a M5 x 50mm Counter Sunk screw will be required (Not included)
How do I install my new vibration dampener?
Please view our ‘how to install’ video on youtube or reach out to our customer support team for assistance:
My phone still seems to be wobbling with the vibration dampener installed, is this normal?
This has been one of the biggest challenges with the design, to have something spongy enough to dampen but stiff enough so your phone feels secure and you can take it on and off using the Quad Lock twist and lock system. We have fine tuned and tested the design to ensure it delivers the best results for both protecting your phone from the high frequency vibrations that damage phones and also being a strong and secure mounting system.
Rest assured that some movement is the expected behaviour of the Vibration Dampener and you’re not seeing anything out of the ordinary. There's more information about the Vibration Dampener and the engine vibrations it has been designed specifically to compensate for on the product page here.
Does using the camera whilst riding a motorcycle increase the chance of damaging the modules?
Whist the dampener will be effective in reducing some of the harmful vibrations, riding with your smartphone camera recording can increase the risk of damage even with the dampener installed due to the camera modules continuing to focus whilst recording.
What about my Bicycle? Do I need a vibration dampener?
We have designed our Vibration Dampener to be used specifically with motorcycle mounts to reduce the levels of high frequency vibrations that can affect the image stabilisation on new smartphones. Currently this is only a known issue with some motorcycles, not bicycles.
It does however share the same connecting feature as the Out Front Mount Pro and can be attached to this bike mount if desired for your bicycle.
The Vibration Dampener is not compatible with the standard Out Front Mount or bike Handlebar/Stem Mount.