Got a question about Quad Lock's Vibration Dampener? Get your answer below.
Check out our Vibration Dampener product page here.
This article covers the following topics (please click the topic to jump to the relevant section):
- What is a Vibration Dampener and do I need one on my motorcycle?
- Is the Vibration Dampener compatible with my current motorcycle mount setup?
- How do I install my new Vibration Dampener?
- My phone seems to have a slight wobble with the Vibration Dampener installed, is this normal?
- Does using the camera while riding a motorcycle increase the chance of damaging the camera modules?
- Do I need a Vibration Dampener for my bicycle?
Q: What is a Vibration Dampener and do I need one on my motorcycle?
A: The Quad Lock Vibration Dampener has been created in response to the increased sensitivity of new smartphone camera's image stabilisation modules and the impact that some motorcycle engines have on these modules.
Quad Lock recommends the use of our Vibration Dampener for additional confidence when mounting all smartphone brands and models to any motorcycle.
Apple have released a support article regarding exposure to high frequency vibrations:
https://support.apple.com/en-us/HT212803
More information about the dampener can be found in our blog post: https://www.quadlockcase.com/blogs/news/introducing-the-vibration-dampener
Q: Is the Vibration Dampener compatible with my current motorcycle mount setup?
A: The Vibration Dampener is compatible with all Quad Lock Motorcycle Mounts, Motorcycle USB Charger & Moto Wireless Charger.
For best performance, the Vibration Dampener should be installed as close to the phone as possible. The image below shows an example of a set of Quad Lock products and what order they should be installed.
*Please note, if you wish to use the Moto USB charger with the vibration dampener, a knuckle adapter or extension arm will be required to complete the installation
Q: How do I install my new Vibration Dampener?
A: Follow the video tutorial from our Youtube channel below.
Q: My phone seems have a slight wobble with the Vibration Dampener installed, is this normal?
A: Some movement is expected and is completely normal. We have fine tuned and tested the design to ensure the product delivers the best results by being springy and absorptive to dampen vibrations but firm enough so your phone feels secure and easily removable using Quad Lock's twist and lock mechanism.
For more information about the Vibration Dampener and the engine vibrations it's been designed to compensate for, please check the product page in the link at the top of this page.
Q: Does using the camera while riding a motorcycle increase the chance of damaging the camera modules?
A: The Vibration Dampener will be effective in reducing harmful vibrations, however, riding with your smartphone camera while recording can increase the risk of damage even with the dampener installed due to the camera modules continuing to focus during recording.
Q: Do I need a Vibration Dampener for my bicycle?
A: We have designed our Vibration Dampener to be used specifically with motorcycle mounts to reduce the levels of high frequency vibrations that can affect the image stabilisation on new smartphones.
Currently this is only a known issue with some motorcycles, not bicycles.
It does however share the same connecting feature as the Out Front Mount Pro and can be attached to this bike mount if desired for your bicycle.
The Vibration Dampener is not compatible with the standard Out Front Mount or bike Handlebar/Stem Mount.