If your iPhone was wirelessly charging previously but all of a sudden it has stopped it could be an issue with your phones iOS version.
iOS 13.3.1 had a bug which caused some iPhones to no longer wirelessly charge. There is two solutions
- Turn your phone off and on again (Hold down the sleep/wake button and volume up until the screen displays the slide to turn off function. Slide to turn off. Once off, turn your phone back on by holding the sleep/wake button.
- Update your iOS to 13.4 by navigating to Settings > General > Software Update
If the above doesn't fix your problem please contact our support team