How do I cancel my order?

If you wish to cancel your order please contact our support team ASAP via phone or submit a request.

Customer Support Phone: +61 3 9521 3219 or if in Australia 1300 246 282 

Phone support hours: 9am - 5pm Monday to Friday (Australian Eastern Standard Time).


Please note, if you have already received a email that says your order has been processed or dispatched then it is to late to cancel your order and you will have to wait until it arrives before we can process your cancellation request.  

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