How do I track my order?

Orders with Tracking

If your order was shipping via a tracked service you will be provided with a tracking number once the order has been processed and dispatched. Some tracking services can take between 24-48 after the order has been dispatched before the tracking information is updated. 

If the supplied tracking number does not work 48 hours after you received it or if you have not received your package after the estimated range has passed please submit a support request and we will be in touch. 

Unfortunately not all shipping methods provide tracking so you will only be able to track your order if it was shipped via a service which provides tracking.

Orders without tracking

If your order does not have tracking you will receive an estimate delivery date range for when you should expect your order to arrive. 

International shipments can take longer to arrive than the quoted delivery range. If you have not received your package two weeks after the estimated range has passed please submit a support request and we will be in touch. 

 

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