How do I track my order?

Orders with Tracking

  • If your order was shipping via a tracked service your order confirmation email will contain a tracking link.
  • Once the order has been processed and dispatched the tracking will become active. Some tracking services can take between 24-48 after the order has been dispatched before the tracking information is updated. 
  • If the supplied tracking number does not work 48 hours after you received it or if you have not received your package after the estimated range has passed please contact us and we will be in touch. 
  • Unfortunately not all shipping methods provide tracking so you will only be able to track your order if it was shipped via a service which provides tracking.

Orders without tracking

  • If your order does not have tracking you will receive an estimate delivery date range for when you should expect your order to arrive. 

International Shipments

  • Some international shipments can take longer to arrive than the quoted delivery range. If you have not received your package after the estimated delivery range has passed please contact us and we will be in touch. 
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